Notes on voice agents, agentic ops, and shipping AI
Latest writing · updated Sep 18, 2026
Muse Secure VM: what “agent never sees the password” means for production phone agents
Meta Muse Secure VM / Sentinel / credential surrogates — transfer of trust and blast radius for phone/ops agents that must call CRMs and calendars.
OpenRouter rankings in production: flash defaults, coding-agent traffic, when to escalate
Usage through Sep 17: GPT-5.6 Luna #1, DeepSeek V4.1 Flash surging at #2; coding/agentic apps still dominate — flash default, escalate on purpose.
OpenAI Agents API + GPT-Live: what changes for production phone agents
Full-duplex voice and structured handoffs against the same bars that killed the Telnyx + Vapi-style stack: latency, transfers, naturalness.
I'm ripping out my AI phone stack — here's what actually failed.
Inbound agents on business phone lines looked solved on paper. Latency, transfers, and naturalness said otherwise. Notes from tearing down Telnyx + Vapi and what I'm evaluating next.
Cursor Projects for agentic ops
Short stub: scoped projects as boundaries for agentic work — less chat forever, more shippable ops.